No token is used when a lunch is skipped before the cutoff.
Lunch Buddy
Prepaid school lunches
Lunch made simple
School lunch, ready when they need it.
Create your parent account, add your child, and choose their school and class. Buy tokens online and we prepare one complete lunch for every school day while tokens are available.
Secure Paystack checkout
Unused tokens roll over
Participating schools
Choose your school and class when adding your child.
Schools are added by Lunch Buddy admin
How it works
Three simple steps
-
1
Create your accountAdd your child, school and class.
-
2
Buy lunch tokensPay securely online with Paystack.
-
3
Lunch is preparedOne token is used for each school-day lunch.
Your available tokens remain in your child's balance until used.
Lunch Buddy does not store your card details.
Parents can donate one purchased token to a child who needs it.
Ready to begin?
Set up your child's lunches today.
Lunch Buddy login
Log in with your cellphone
Parents and staff use the same login. We will open the correct portal for your cellphone number.
Parent view
Your children and lunch tokens
Logged in
Selected child
Mia Jacobs
Grade R - Blue Class
12
tokens
Edit child
Name and school details
Lunch is prepared automatically.
If tokens are available, a lunch will be made unless you skip by 8pm the day before.
Low token reminder
This child has enough tokens.
Choose a school day your child will not need lunch.
Donate a lunch
Give one of this child's tokens to the shared lunch pool for a child who needs it.
Add tokens to cart
Paystack checkout
Order summary
No items yet
Review your Lunch Buddy order
Total payable
Choose a token bundle above to begin.
R0
Add another child
Lunch history
0 records| Date | Status | Tokens | Note |
|---|
Delivery portal
Delivery check-off login
Use the delivery person's registered cellphone number and PIN, or use the main Lunch Buddy login.
Delivery portal
Lunch handover check-off
Today's delivery list
0 lunches plannedAdmin portal
Admin login
Use the admin cellphone number and password, or use the main Lunch Buddy login.
Admin view
Schools, menu, pricing, rules
Production dashboard
Next school day
0
Lunches due
0
Skipped
0
Delivered
0
No tokens
Data management
Edit parent and child recordsArchive removes records from active use while keeping payment and lunch history available for audit.
Parents
AccountsChildren
Lunch recordsSchool setup
A school can be deleted after its active children are moved or archived. Keep at least one school available.
Active lunch pack
Pricing rules
Enter one bundle per line, for example: 5,R175. Tokens roll over.
School calendar
Enter one YYYY-MM-DD date per line. Weekends are excluded automatically.
Business contact details
Admin adjustments
Add or remove tokens for correctionsDonated lunches
0 lunches availableAllocate one donated lunch to an active child. It becomes one normal lunch token in that child's balance.
Payment approvals
Manual EFT orders awaiting admin approvalParent notifications
Low-token remindersOperations snapshot
Changes are stored on the Lunch Buddy server.Fresh start
Clear parent and school data
This permanently clears schools, classes, parent accounts, children, token balances, skips and lunch planning records. Financial and audit history, menu, pricing, business details, Paystack configuration and staff logins are kept.
Lunch Buddy
Terms and Conditions
Last updated: 1 August 2026
Service
Lunch Buddy sells prepaid lunch tokens for school lunch packs. One token equals one standard lunch pack unless the admin has updated the active menu and price before purchase.
Lunch Pack
The current lunch pack is cheese and ham sandwich, fruit, juice, crisps. Ingredient and allergy notices are shown in the parent portal and may change when the menu changes.
Orders and Tokens
Tokens are added to the selected child after payment is confirmed. Tokens roll over until used or refunded according to the Refund Policy.
A parent may voluntarily donate one unused token to the Lunch Buddy shared lunch pool. Donated tokens cannot be transferred back or refunded after confirmation.
Skip Cutoff
If a child will not need lunch, the parent must skip the lunch before 20:00 on the day before. After cutoff, the lunch may already be planned or prepared.
Parent Responsibility
Parents must keep child details, class details, and contact details accurate. Lunch Buddy may contact the parent about low tokens, payment issues, skipped lunches, and operational notices.
Payments
Online payments are processed by Paystack. Lunch Buddy does not store card numbers or card security codes.
Lunch Buddy
Privacy Policy
Last updated: 1 August 2026
Information We Collect
We collect parent name, cellphone number, email address, child name, class, token balance, lunch skips, lunch delivery records, payment references, and support messages.
Why We Use It
We use this information to manage prepaid lunch tokens, prepare school lunch lists, confirm payments, send operational notices, and support parents.
Children's Information
Child information is collected from the parent or guardian for the purpose of providing school lunch services. We keep child information limited to what is needed for lunch planning and delivery.
Payments
Paystack processes payment details. Lunch Buddy stores order references, payment status, token amounts, and related ledger entries, but not card details.
Security
We use password-protected accounts, server-side payment verification, access-controlled admin and delivery portals, and HTTPS hosting for the public service.
Contact
Privacy requests can be sent to support@lunch-buddy.co.za.
Lunch Buddy
Refund and Cancellation Policy
Last updated: 1 August 2026
Lunch Cancellations
Parents can skip a lunch before 20:00 on the day before. A skipped lunch does not use a token.
After Cutoff
After the cutoff, the lunch may already be planned or prepared. Same-day cancellations are not normally refundable unless Lunch Buddy made an operational error.
Unused Tokens
Unused tokens roll over. A parent may request a refund for unused tokens by contacting support@lunch-buddy.co.za. Refunds are processed to the original payment method where possible after the order and unused balance are verified.
Tokens voluntarily donated to the shared lunch pool are final and are not refundable because they may be allocated to another child.
Failed or Duplicate Payments
Failed, duplicate, or incorrect payments will be corrected after payment verification. Tokens are only issued for successful confirmed payments.
Lunch Buddy